How CMOs Use Influencer Marketing to Build Trust and Drive Revenue

Leading With Confidence CMO Series

To understand how CMOs are transforming their influencer strategies, we interviewed marketing executives Sarah Crockett from DSW, Paul Deacon from Volition Beauty, Jessica Jensen from LinkedIn, Elizabeth Money from BÉIS, Isabel Romero from Metricool, Brit Starr from CreatorIQ, and Nick Tran from Farfetch. This report explores how brands are proving ROI, building strong relationships, scaling operations, and integrating AI—while working cross-functionally to meet C-suite expectations.

Key Question: How can CMOs turn influencer marketing into a measurable, scalable growth engine that earns executive-level buy-in?

Key Stat: Influencer marketing spending in the US is expected to surpass $13 billion by 2027.

This report can help you:

  • Develop media strategy and allocate budget for campaigns (brands)
  • Develop go-to-market strategy and showcase opportunities to customers (solution providers)

Here’s what’s in the full report

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7expert perspectives

Insights from industry and company leaders.

    Table of Contents

    1. Executive Summary
    2. What CMOs are doing to build credibility, scale programs, and measure success
    3. Proving ROI is essential for credibility and continued investment
    4. Authenticity starts with brand-creator alignment
    1. Structure and ownership are key to scaling programs
    2. Multichannel strategies amplify the value of creator content
    3. AI streamlines workflows, but strategy still needs a human touch
    4. Recommendations for brands and solution providers
    1. EMARKETER Interviews
    2. Sources
    3. Media Gallery

    Interviewed for This Report

    Sarah Crockett
    DSW
    CMO
    Interviewed March 14, 2025
    Paul Deacon
    Volition Beauty
    CMO and General Manager
    Interviewed March 27, 2025
    Jessica Jensen
    LinkedIn
    Chief Marketing and Strategy Officer
    Interviewed April 7, 2025
    Elizabeth Money
    BÉIS
    SVP, Brand and Creative
    Interviewed April 1, 2025
    Isabel Romero
    Metricool
    CMO
    Interviewed February 13, 2025
    Brit Starr
    CreatorIQ
    CMO
    Interviewed March 13, 2025
    Nick Tran
    Farfetch
    CMO
    Interviewed April 28, 2025

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    authors

    Kelsey Voss

    Contributors

    Vladimir de Leon
    Chart Editor
    Jasmine Enberg
    Vice President and Principal Analyst
    Donte Gibson
    Senior Charts Editor
    Madan Kumar
    Copy Editor
    Heather Sprung
    Senior Editor
    Matt Torpey
    Senior Chart Editor
    Paul Verna
    VP, Content